Enterprise privacy, data handling, and custom terms

BackgroundErase Enterprise includes premium privacy and infrastructure options for organizations that need stricter data handling, custom legal terms, isolated processing, and operational guarantees.

Jack
Written by Jack
Updated in March 2026

For some organizations, standard privacy controls are not enough. They need stricter retention guarantees, legal documentation, dedicated infrastructure, and predictable uptime because image processing is part of a real production system, not just a convenience tool. That is where BackgroundErase Enterprise comes in.

Enterprise privacy is not just about saying “we care about security.” It is about giving organizations operational and legal controls that fit procurement, compliance, and internal review. For many teams, these premium privacy features provide the exact assurances needed to safely deploy AI at scale.

Enterprise summary: premium privacy at BackgroundErase can include zero-retention processing, custom DPAs, dedicated infrastructure, isolated processing paths, and SLA-backed operational guarantees.


Why Enterprise privacy is different

Standard users already benefit from a privacy-first model. Uploaded images are stored for a short 24-hour safety window and then automatically deleted permanently. For many customers, that is a strong privacy posture on its own.

But some organizations need more than a strong default. They may have internal policies that require zero-retention options, contract-specific data handling terms, dedicated infrastructure, or formal security review before an AI vendor can be approved. Enterprise is designed for those cases.

  • Stricter control over retention behavior
  • Custom legal and procurement support
  • Higher isolation for sensitive production workloads
  • Operational guarantees that matter to business-critical pipelines

Zero-retention processing

One of the clearest premium privacy features we offer at the Enterprise level is zero-retention processing. While standard users benefit from a 24-hour safety buffer, Enterprise customers can opt for immediate, in-memory deletion instead.

This matters because some organizations do not want even a short-lived safety window. They want a workflow where the image is processed in memory and not retained afterward. For privacy-sensitive teams, regulated environments, or internal security review, that difference can be decisive.

Premium privacy feature: Enterprise customers can request zero-retention, in-memory processing rather than the standard 24-hour safety buffer.

In other words, Enterprise privacy can move from “short retention with automatic deletion” to “no persistent retention in the first place,” depending on the deployment and agreed terms.


Custom Data Processing Agreements (DPA)

Enterprise customers often need more than a public privacy statement. They need formal documentation that fits internal legal review. BackgroundErase is willing to sign standard Data Processing Agreements (DPAs) to comply with an organization’s internal legal requirements.

For many companies, this is a critical part of vendor approval. A strong technical system still needs a legal framework that procurement, legal, and security teams can review and accept. Supporting standard DPAs is part of making the platform usable in real enterprise environments.

The value of an Enterprise plan extends beyond compute or throughput. It provides the ability to work seamlessly within real legal and compliance workflows, rather than asking customers to accept a take-it-or-leave-it consumer model.

Dedicated infrastructure

High-volume and privacy-sensitive customers often need a stronger separation boundary than a shared environment can provide. That is why we offer dedicated infrastructure options for Enterprise customers, including private instance endpoints and isolated VPC deployments.

Dedicated infrastructure helps in two important ways. First, it improves data isolation. Second, it gives high-volume clients a more predictable performance environment that is not competing with general shared traffic in the same way.

  • Private instance endpoints for enterprise workloads
  • Isolated VPC deployment options
  • Infrastructure patterns designed for higher data separation
  • Better fit for procurement, security, and internal review

Infrastructure privacy feature: dedicated environments can provide stronger isolation and more controlled routing for sensitive workloads.

Isolated processing and dedicated inference clusters

Enterprise requests can also be routed through dedicated inference clusters to ensure maximum performance and data isolation. This is especially valuable for customers who care not just about privacy language, but about how requests actually move through infrastructure.

Isolated processing reduces ambiguity around where workloads are executed and can create a much cleaner story for internal architecture review. For some teams, this matters as much as retention policy itself because it affects both security posture and reliability under load.

In practical terms, isolated processing is a privacy feature and a performance feature at the same time. It can help protect sensitive workloads while also reducing contention and improving consistency for high-volume use cases.


Encryption in transit and at rest

Enterprise customers also care about baseline security controls that support the full data path. BackgroundErase encrypts data in transit using TLS 1.2+. That protects data as it moves between clients, services, and infrastructure endpoints.

Any transient data is encrypted at rest using AES-256. These controls are not a substitute for retention and isolation policy, but they are an important part of the broader enterprise security model. For many organizations, encryption requirements are table stakes before any vendor can be approved.

  • In-transit encryption with TLS 1.2+
  • At-rest encryption for transient data using AES-256
  • Security controls that support enterprise procurement review

SLA guarantees are privacy features too

It is easy to think of uptime and response times as purely operational features, but enterprise buyers often view them as privacy and data-handling features too. If a data pipeline breaks, jobs fail unpredictably, or support response times are too slow, that can create real downstream risk for the customer.

That is why SLA guarantees matter in this discussion. They help ensure the data pipeline remains stable and predictable. In enterprise settings, reliability is part of the trust model. A pipeline that does not break easily is a pipeline that is easier to govern, easier to audit, and safer to depend on.

Operational trust feature: uptime guarantees and support response commitments help ensure sensitive production workflows do not fail at the worst possible moment.


Best fit for Enterprise privacy

These enterprise options are especially relevant for teams that process sensitive or proprietary imagery at scale, or that need formal review before adopting an AI vendor.

  • Large ecommerce and catalog operations
  • Agencies handling confidential client-owned media
  • SaaS products with customer-uploaded image pipelines
  • Enterprise procurement teams with DPA requirements
  • Organizations requiring dedicated infrastructure or VPC isolation
  • Teams undergoing internal security or architecture review

For these customers, a default self-serve model is often not enough. They need custom terms, infrastructure separation, and formal guarantees that map to how their organization actually buys and approves software.

The simplest version of our Enterprise privacy offering

BackgroundErase Enterprise can include zero-retention processing, custom DPAs, private instance endpoints, isolated VPC deployments, dedicated inference clusters, encryption in transit and at rest, and SLA-backed uptime and support commitments for privacy-sensitive production workflows.

Contact our enterprise team

If your organization requires custom data handling or a formal security audit of the BackgroundErase API, please contact our enterprise team at [email protected] or fill out the form at backgrounderase.com/enterprise.

We can work with your organization on privacy requirements, data handling expectations, infrastructure options, and custom legal terms that fit enterprise procurement and review.